Legal Notice & Contact

Last updated: August 14, 2026

Website Operator

Pusun.com and the PUSUN online store are operated by:

Auralyn Global Limited
Chinese name: 曜霖環球有限公司
Legal status: Private company limited by shares, incorporated in Hong Kong
Company Registration / Business Registration Number (UBI): 80408636
Trading name: PUSUN

Registered office:

Room 704, 7/F, Block A
New Mandarin Plaza
14 Science Museum Road
Tsim Sha Tsui
Hong Kong SAR

The registered office is an administrative address. It is not a customer service center or an authorized return location.

Contact PUSUN

Customer support email:
support@pusun.com

WhatsApp:
+86 136 9094 8689

Live chat:
Available through Shopify Inbox on Pusun.com.

Our support team usually responds within 24 hours. Response times may be longer during public holidays or periods of unusually high demand.

When contacting us about an order, please include your order number, product model and a short description of the issue.

Returns

Do not send products to our registered office or any warehouse without prior authorization.

Please contact our support team before returning an item. After your return request is approved, we will provide the correct return address and instructions based on your location and the nature of the request.

Unauthorized returns may be refused or may experience processing delays.

Website Information

We make reasonable efforts to keep product information, availability, prices and policies accurate. Information may occasionally contain errors or become outdated.

The product information and price displayed during checkout apply to the order being placed. Material changes will not be applied to an order after it has been accepted without the customer’s agreement.

Intellectual Property

Unless otherwise stated, the content on Pusun.com—including the PUSUN name and logo, product images, videos, text, graphics and page designs—is owned by or licensed to Auralyn Global Limited.

This content may not be copied, republished, distributed or used commercially without prior written permission. Company registration of a name does not by itself establish trademark ownership.

External Links

Pusun.com may contain links to third-party websites or services. We are not responsible for the content, availability, security or privacy practices of independent third parties.

Consumer Rights

Nothing in this Legal Notice limits any consumer rights that cannot lawfully be excluded under the laws applicable to the customer.

Purchases made through Pusun.com are also governed by our Terms of Service, Shipping Policy, Return & Refund Policy, Warranty Policy and Privacy Policy.